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Someone from our recruiting team will pre-screen your qualifications based on the position's requirements. If there is a match, you may be contacted by a recruiter to schedule an introductory phone call. Our vetting process typically includes an initial screening with the recruiter, an in-person, Teams or phone interview with the hiring manager or on a panel, and background screening (including employment and degree/certification verification).

If you submit a general application, your qualifications will be assessed for current and/or future opportunities.

We thank you for exploring career opportunities with Cambridge International Systems; we wish you success in your job search!

Please note: Cambridge International Systems does not accept unsolicited resumes. Unsolicited resumes or applications submitted by a third party will not be reviewed. Job applicants only. No staffing agencies, recruiters, or headhunters, please.

WORK-LIFE BALANCE
We understand you have commitments outside of the office. We provide a flexible paid time off package and 11 paid holidays per year.

RETIREMENT SUPPORT
We provide competitive 401(K) options including contribution matching that is 100% vested.

TRAINING AND EDUCATION ASSISTANCE
We offer reimbursement for continuing education and training.

PROFESSIONAL DEVELOPMENT

We support your professional growth and development through conference attendance, mentor programs, and internal training.

BONUSES
We recognize the importance of involving you in the hiring process, so we offer a generous employee referral bonus program. We also show our appreciation for your hard work through performance-based bonuses and on the spot bonuses that recognize outstanding achievements.

HEALTH INSURANCE
We offer full-time employees competitive medical, dental, vision, life, and disability insurance plans.

OTHER PERKS
We value the health and wellness of our employees by providing a comprehensive wellness program, community involvement and outreach opportunities, employee assistance program (EAP) and Tickets at Work accounts!

At Cambridge, we recognize innovation and agility grow through diverse collaboration. Our team is comprised of unique individuals, and it is our policy to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other protected class or category as may be defined by federal, state, or local laws or regulations. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.

If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process, please visit https://cbridgeinc.com/accessibility/ for information on how to request assistance.

For more information on equal opportunity protections, please view the U.S. Department of Labor’s Office of Federal Contract Compliance Programs EEO is the Law poster and the EEO is the Law Supplement on our Careers page.

ServiceNow Administrator/Developer

Kaiserslautern, Kaiserslautern, Germany

Full Time

Mid Level

When you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. Join our team and help us confront today’s most threatening and complex obstacles!

Cambridge International Systems, Inc. has a full-time ServiceNow Administrator/Developer opportunity available based in Kaiserslautern, Germany (Patch Barracks).

Qualified candidates for this job must possess a current DoD Secret security clearance and be eligible for DoD Top Secret clearance, NATO Indoctrination, and meet TESA accreditation requirements. ***TESA Certification allows employees the to be tax exempt for both Germany and US, in addition to other great perks***

Employees may be eligible for: relocation reimbursement, housing allowance, COLA and school reimbursement for dependents.

ROLE RESPONSIBILTIES
Become part of a solution-oriented team designing and implementing ServiceNow based products in a dynamic environment. Contribute to the overall success of an Enterprise ServiceNow implementation by providing technical consultation, receiving requirements, developing and deploying solutions across a wide variety of directorate level organizations using ServiceNow’s Implementation Methodology (SIM). Solve the Common Services Data Model (CSDM) challenge through guiding stakeholder understanding and expectations of the IT Services lifecycle while encouraging Now platform use through outreach and training.
The Government requires ServiceNow Software Developers to support the increase requirements across the command as well as the decision to automate several additional IT management processes and databases. The contractor shall design, develop, code, test, and debug new software products, and/or make significant enhancements to existing ServiceNow modules to include. The ServiceNow candidate will possess:

Experience in IT Service Management and Service Portfolio modules.
Experience in Vancouver is preferred, as well as experience with version upgrades.
Embody a passion for continuous improvement and innovation, but also be open to take on administrative roles as needed, to include user training.
Required to have ServiceNow Certified System Admin and at a minimum one other Mainline certification.
More About the Role:
Design service catalog items in accordance with customer requirements.
Publish and maintain service catalog items.
Create and maintain service portal pages and content.
Manage customer experiences via portals, pages, and items.
Manage user experiences within the Now platform via homepages, dashboards, and workflows.
Create and maintain application and technical services.
Manage core foundation data, tables & columns, and configuration item (CI) classes.
Create and maintain CI relationship data.
Accurately create, test, and manage update sets in a high paced environment.
Use best business practices to configure tables, forms, and workflows.
Consult on creation and modification of business processes based on knowledge of the Now platform.

REQUIRED QUALIFICATIONS

Three years of experience with at least two ServiceNow ITSM, ITOM, ITBM, and/or SAM.
Experience with JavaScript and Angular scripting.
Certifications in ITIL Foundations, ServiceNow Fundamentals, CMDB Fundamentals, ITSM
Must be proficient in using different technologies such as computers and other tools and systems pertinent to the position.
Must possess an active DoD Secret security clearance.

DESIRED QUALIFICATIONS

Experience with Vancouver
ITIL Release, Control, and Validation
ServiceNow Certified System Administrator
HTML/CSS experience
SOAP and REST API experience

TRAVEL REQUIREMENTS

Active Passport.
In rare occasions, overnight travel may be required.

PHYSICAL ENVIRONMENT AND WORKING CONDITIONS
Cambridge International Systems complies with Temporary Duty Station (TDY)/Outside Continental United States (OCONUS) vaccination requirements. If this position requires OCONUS travel (listed above), Vaccine Recommendations by AOR | Health.mil lists applicable current vaccination requirements by location.
Office setting:

Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday.
Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc.
May be required to travel short distances to offices/conference rooms and buildings on site.

BENEFITS AND PERKS
Cambridge International Systems is committed to investing in our employees and their future by providing them with competitive compensation, career development opportunities, comfortable working conditions, and a comprehensive benefits package, some of which are listed below:

Medical, dental, vision, Life/AD&D/STD/LTD insurance
401(k) matching and immediate vesting
Paid time off and holidays
Generous tuition & training assistance program
Relocation assistance
Sign-on bonuses
Referral bonuses
Performance-based bonuses
Community involvement & outreach
Wellness program
Employee Assistance Program (EAP)
Tickets at Work

Refer to a friend
If you know someone who may be interested, please share this posting. We are a growing team and there may be more opportunities like this one here at Cambridge International Systems!

MORE ABOUT US
At Cambridge, we recognize innovation and agility grow through diverse collaboration. Our team is comprised of unique individuals, and it is our policy to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.
If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process, please visit https://cbridgeinc.com/accessibility/ for information on how to request assistance.

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