Direct Support Operations Manager – Public Trust Clearance | Lexington, KY

Lexington, KY
Full Time
Mid Level

Direct Support Operations Manager – Public Trust Clearance | Lexington, KY 

Cambridge International Systems, Inc. 

Join a dynamic global team united by shared values: commitment, integrity, and perseverance. At Cambridge, you’ll work alongside top talent worldwide, tackling some of today’s most complex and critical challenges in defense and security. 

We are currently seeking a Direct Support Operations Manager to support operations in Lexington, KY. This is a full-time position requiring an active DoD Public Trust clearance. 

This position is contingent upon contract award with an expected award date of December 2025.  

What You’ll Do 

  • Performance of relatively small technical projects or a definable portion of a larger technical program in accordance with contract requirements and company policies, procedures and guidelines.   

  • Directing and supervising all support resources for the performance of project assignments and activities.   

  • Managing the technical direction of a project through the design, implementation, and testing in accordance with project objectives.   

  • All aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.   

  • Taking projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services.  

  • Defining project scope and objectives.  

  • Developing detailed work plans, schedules, project estimates, resource plans, and status reports.   

  • Conducting project meetings and is responsible for project tracking and analysis.   

  • Ensuring adherence to quality standards and reviews project deliverables.   

  • Managing the integration of vendor tasks and tracks and reviews vendor deliverables.  

  • Providing technical and analytical guidance to the project team.   

  • Recommending and taking action to direct the analysis and solutions of problems. 

What You’ll Bring 

Required Qualifications: 

  • Education & Experience:  

  • Bachelor's Degree or higher in a Science or Technical field and a minimum of 5+ years as a Liaison Officer OR 8+ years as a Liaison Officer; 

  • 5+ years of military experience either as a service member or as a Department of Defense civilian 

  • Technical Expertise:  

  • The Direct Support Operations Manager is responsible for all activities involving the Direct Support Operations (DSO) Team. The DSO Manager:  

  • Leads a team of six (6) liaison officers who serve as the primary point of contact at Consequence Management Support Center (CoMSupCen) which supports various National Guard units.  

  • Enforces the use of the standards and procedures laid out in the CoMSupCen Standard Operating Guide.    

  • Develops training plans and schedules to encourage personnel growth and maintain the knowledge base of the DSO Team.    

  • Serves as the Site Director's primary liaison with supported units and will provide reports on the functioning of the DSO Team to the Site Director.    

  • Develops and implements changes or additions to CoMSupCen policies and procedures in conjunction with other members of the CoMSupCen team.  

  • Must be proficient in using different technologies such as computers and other tools and systems pertinent to the position. 

  • Certifications: 

  • Must have a current and active DoD Public Trust security clearance with the ability to obtain a Secret clearance. 

  • Proficient with modern IT tools and infrastructure technologies 

Travel & Passport 

  • Some overnight stays possible.  

Work Environment 

Office setting: 

  • Primarily an office-based role in Lexington, KY 

  • Standard desk/computer work with flexibility for walking and movement on site 

  • Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday. 

  • Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc. 

  • May be required to travel short distances to offices/conference rooms and buildings on site.   

Background & Security 

  • Employment is contingent upon successful background investigation 

  • Drug screening may be required for federal contract compliance 

Benefits & Perks 

We believe in investing in our team—both professionally and personally: 

  • Medical, dental, vision, life, accident, and critical illness insurance 

  • 401(k) immediate vesting and match 

  • Paid time off and company holidays 

  • Generous tuition & training support 

  • Relocation assistance 

  • Sign-on and performance-based bonuses 

  • Employee referral program 

  • Access to Tickets at Work, EAP, wellness initiatives, and more 

Join Us 

If you're driven by mission, technology, and teamwork—we want to hear from you. Cambridge is growing, and this position is just one of many opportunities on our global team. Know someone perfect for the role? Referrals are welcome—both employees and non-employees may qualify for a bonus. 

Apply today and help shape the future of secure cloud computing for national security. 

About Cambridge International Systems 

At Cambridge, innovation grows through diversity. We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive work environment for all. Learn more at www.cbridgeinc.com

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